Text #1: "The businesses foster communion with employees by paying particular attention to their health, well-being, and development. Communion with consumers and the public is achieved through concern for product safety, and respect for the environment." (P. 8-9)
Response #1: Employers may think that everything is about money and that they should just disregard their employees for whatever the reason. However, employers with this mindset are missing out on the opportunity to get to know their employees and in turn possibly increase their output. Showing a lack of care for others can never get one far because it leads to greed and selfishness, especially in the business world.
I remember reading in my Ground Floor textbook that companies who have and share values are more likely to succeed because everyone in the company is following those values. With that in their mindset, employees are less likely to commit crimes, such as fraud, money laundering, and extortion because they're now a team player. What they do will not only impact them but everyone they work with and the reputation of the company. Once consumers judge a company, it is very hard for that company to get back to the standing that they were once at because their ethical values have been tarnished.
Right after the quote I chose, there was the following example of how caring about an employee can benefit:
"In another incident at the Brazilian cleaning products company, a manager was ready to fire an employee until one of the chemists suggested to the manager that he should first listen to the employee with greater attention. The manager reflected: "From that moment on, not only did our relationship improve, but his work did as well. It was a lesson for me not to jump at the obvious decision based on professionalism, or the market, or stress, but to recognize the importance of personal relations."
Text #2: "Consumers are ever more sensitive to ethical values, respect for the natural and social environment, and especially in places where civil society is most mature, they expect businesses to conform with these values; and if not, they express their preferences by boycotting their products." (p.19)
Response #2: As I said before, consumers are very judgment of the firms and businesses. However, I would not say that consumers are there to slander the reputation of companies nor do I say that companies are or should be perfect because in reality, nothing is perfect; perfection does not exist.
The main goal of companies is to make a profit and many companies tend to not care how they do it, which is a problem for the environment. Waste from companies are not being disposed of properly and consumers see that. As a result, consumers try to get that company to change how they produce their product. As consumers become more aware of what's going on around them, they expect producers to do the same.
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